Intercom

Intercom

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Intercom Q&A

What is Intercom?

A platform that combines the power of automation and human customer support to provide faster resolutions, higher customer satisfaction, and lighter support volumes.

How to use Intercom?

Intercom provides a range of products and features to boost productivity, cut support volume, deliver personalized support at scale, and engage with customers through various channels.

What is Intercom?

Intercom is a platform that combines automation and human support to provide faster resolutions, higher customer satisfaction, and lighter support volumes.

What are the core features of Intercom?

Intercom offers a range of core features including Help Desk, AI Chatbot, Proactive Support, Messenger, Apps and Integrations, and Platform.

How can Intercom help businesses?

Intercom helps businesses boost productivity, cut support volume, deliver personalized support at scale, and engage with customers through various channels.

What industries can benefit from Intercom?

Intercom is suitable for industries such as Financial Services, E-commerce, Education, and Healthcare.

Is there a free trial available?

Please contact our sales team to inquire about free trial options.

Intercom's Core Features

  • Help Desk
  • AI Chatbot
  • Proactive Support
  • Messenger
  • Apps and Integrations
  • Platform

    Intercom's Use Cases

  • Boost productivity with a workspace that connects your inbox, tickets, and help center
  • Cut support volume and increase efficiency with an AI chatbot and automations
  • Get ahead of support volume with product tours, outbound messages, and more
  • Deliver personalized support at scale with a fully integrated, omnichannel platform

    Intercom Traffic

    Monthly Visits: 4.7M
    Avg.Visit Duration: 00:16:07
    Page per Visit: 17.92
    Bounce Rate: 33.24%
    Sep 2023 - Mar 2024 All Traffic
    Geography
    Top 5 Regions United States: 28.86%
    Brazil: 6.65%
    United Kingdom: 6.12%
    Philippines: 5.38%
    Canada: 3.91%
    Sep 2023 - Mar 2024 Desktop Only
    Traffic Sources
    Direct: 83.13%
    Search: 11.27%
    Referrals: 2.70%
    Mail: 2.18%
    Social: 0.72%
    Display Ads: 0.01%

    Intercom Categories: AI Customer Service Assistant