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Re:amaze Q&A

What is Re:amaze?

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

How to use Re:amaze?

To use Re:amaze, sign up for a free account and start exploring its features. Consolidate all your customer support channels, automate common tasks, manage multiple businesses in one place, chat with customers in real-time, monitor customer activity, and educate customers with built-in help centers and FAQs.

What is Re:amaze?

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It combines multiple support channels, automation, and analytics to deliver exceptional customer experiences.

How do I sign up for Re:amaze?

To sign up for Re:amaze, go to their website and click on the 'Sign Up' button. You can sign up with your email or using Google or Microsoft accounts.

What are the core features of Re:amaze?

The core features of Re:amaze include a shared inbox helpdesk, live chat with automated messaging and video calls, chatbots for automation, push campaigns for re-engagement, AI capabilities, customizable FAQ center, status page for incident alerts, and real-time customer activity monitoring.

Can I manage multiple businesses with Re:amaze?

Yes, Re:amaze allows you to easily manage customer conversations from multiple storefronts or websites, providing a seamless helpdesk experience.

Does Re:amaze have a mobile app?

Yes, Re:amaze has mobile apps available for both iOS and Android devices, allowing you to stay connected with your customers on the go.

Can I integrate Re:amaze with other apps?

Yes, Re:amaze offers integrations with popular apps, allowing you to keep your team running in sync and on point.

How can Re:amaze help me educate my customers?

Re:amaze provides built-in help centers and FAQs that are customizable and branded for your business. You can display them on your website, within chat conversations, and use them to power your chatbots.

Is Re:amaze suitable for businesses of all sizes?

Yes, Re:amaze is suitable for businesses of all sizes, whether you have one storefront or multiple brands.

Can I try Re:amaze for free?

Yes, Re:amaze offers a free 14-day trial with no credit card required. You can sign up and explore the platform before choosing a pricing plan.

Re:amaze's Core Features

  • Inbox: Shared inbox helpdesk for all your support channels.
  • Chat: Live chat with automated messaging, chatbots, and video calls for your website or web app.
  • Chatbots: Automate every business opportunity with pre-built and custom chatbots.
  • Push Campaigns: Increase re-engagement and boost sales with targeted push notification campaigns.
  • AI: Leverage the power of AI to help you respond, create, and summarize.
  • FAQ: Customizable and embeddable FAQ center to help customers help themselves.
  • Status Page: Keep customers informed by alerting them when there’s an incident or outage.
  • Live: Get more sales with real-time customer activity monitoring and personal messages.

    Re:amaze's Use Cases

  • Consolidate support channels and respond faster
  • Attract and convert more customers using modern chat features
  • Know your customers and empower your team with real-time customer data
  • Educate customers with built-in help centers and FAQs
  • Impress customers with advanced features like Cues, Contact Forms, Satisfaction Surveys, Workflows, Quick Answers, Tags, Role Permissions, Peek, Team Presence, Office Hours, Reporting, and Multibrand
  • Stay connected with customers on the go using Re:amaze Mobile
  • Integrate with favorite apps for seamless workflow

    Re:amaze Traffic

    Monthly Visits: 605.9K
    Avg.Visit Duration: 00:17:38
    Page per Visit: 18.76
    Bounce Rate: 29.87%
    Sep 2023 - Mar 2024 All Traffic
    Top 5 Regions United States: 46.53%
    Philippines: 13.63%
    Canada: 5.28%
    United Kingdom: 3.65%
    Brazil: 3.62%
    Sep 2023 - Mar 2024 Desktop Only
    Traffic Sources
    Direct: 73.72%
    Search: 13.04%
    Referrals: 10.08%
    Social: 1.65%
    Mail: 1.47%
    Display Ads: 0.04%

    Re:amaze Categories: AI Customer Service Assistant