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tawk.to Q&A

What is tawk.to?

tawk.to is 100% Free Live Chat Software to monitor and chat with visitors on your website or from a free customizable page.

How to use tawk.to?

Add a small JavaScript snippet to your site and monitor customer activity in real time

How can you offer this for free?

We generate revenue by providing Hired Agent services for customers that don’t want to answer the chat themselves. To use the software and answer yourself is completely free.

Do you limit the number of concurrent chats?

No. You can answer as many concurrent chats as you wish. There are no limits.

Is our data safe?

We take your privacy and data security very seriously. All communication between you and your visitors is over SHA-256 Secure Socket Layer, and all data is housed on encrypted servers.

Will I ever be charged to use the software?

No. The Desktop and Mobile apps are all 100% free. We have no intention to charge you for using the software.

How do I get support?

We offer 24x7-365 live support via both chat and email. Simply initiate a chat on our site at any time, and a member of our dedicated support team will help as best as they can.

tawk.to's Core Features

  • Live Chat
  • Chat Pages
  • Contacts
  • Knowledge Base
  • AI Assist

    tawk.to's Use Cases

  • Bookkeeping and Finance VA
  • Digital Marketing VA
  • Executive and Personal VA

    tawk.to Traffic

    Monthly Visits: 7.2M
    Avg.Visit Duration: 00:05:34
    Page per Visit: 5.01
    Bounce Rate: 49.29%
    Dec 2023 - Mar 2024 All Traffic
    Top 5 Regions United States: 17.27%
    India: 10.97%
    United Kingdom: 5.09%
    Colombia: 4.85%
    Brazil: 4.79%
    Dec 2023 - Mar 2024 Desktop Only
    Traffic Sources
    Direct: 73.23%
    Referrals: 20.67%
    Search: 3.42%
    Mail: 1.71%
    Social: 0.95%
    Display Ads: 0.03%

    tawk.to Categories: AI Customer Service Assistant