Churn360 Q&A
What is Churn360?
AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.
How to use Churn360?
1. Get a complete view of your customers in one click with the 360° view of customers feature.\n2. Manage customers better by grouping them using the Segments feature.\n3. Automate your customer success processes with the Plays feature.\n4. Track customers across their journey lifecycle with the Customer journey feature.\n5. Get to know your at-risk customers at a glance with the Health score feature.\n6. Send surveys and engage with customers using the Campaigns feature.\n7. Stay connected with customers using the Push notifications feature.\n8. Access a personal dashboard with the Workspace feature.
What is Churn360?
Churn360 is an AI-driven Customer Success platform for SaaS companies that helps predict customer health, extinguish churn, and accelerate retention and revenue.
What are the core features of Churn360?
The core features of Churn360 include the 360° view of customers, Segments, Plays, Customer journey, Health score, Campaigns, Push notifications, and Workspace.
How does Churn360 help with customer retention?
Churn360 provides actionable insights and tools to track and manage customer journeys, identify at-risk customers, and personalize campaigns to improve customer retention.
Can Churn360 integrate with other software?
Yes, Churn360 integrates with all third-party software used by your business, providing a single dashboard view for customers.
Is there a free trial available?
Churn360 offers a 30-minute personalized demo, but there is no information about a free trial on the website.
Churn360's Core Features
Churn360's Use Cases
Churn360 Traffic
Monthly Visits: 29.7K
Avg.Visit Duration: 00:08:53
Page per Visit: 0.57
Bounce Rate: 32.01%
Dec 2023 - Mar 2024 All Traffic
Geography
Top 5 Regions United States: 9.13%
India: 8.26%
El Salvador: 4.47%
Turkey: 3.58%
Zimbabwe: 3.41%
Dec 2023 - Mar 2024 Desktop Only
Traffic Sources
Search: 52.75%
Direct: 32.08%
Referrals: 12.19%
Social: 2.99%
Mail: 0.00%
Display Ads: 0.00%
Churn360 Categories: AI Customer Service Assistant