ioni.ai

Open ioni.ai

ioni.ai Q&A

What is ioni.ai?

ioni.ai is a personal AI chatbot solution for customer support. It automates and speeds up the work of customer support teams by using the latest AI technology to generate auto-responses. It offers features such as AI Assistant, AI Chatbot, AI Search, AI Widget Builder, Conversations Analytics, and Chatbot to Human transfer.

How to use ioni.ai?

To use ioni.ai, follow these steps:\n\n1. Add data: Add HTML and text pages to the AI database.\n2. Create AI assistant: Customize a personal chatbot that matches your brand voice and visual style.\n3. Analyze conversations: Check and adjust the AI bot's answers. Add questions from support requests, review the answers, and make edits if needed.\n\nThe AI system will self-learn and automatically improve auto-responses.

What is ioni.ai?

ioni.ai is a personal AI chatbot solution for customer support that automates and speeds up the work of customer support teams using the latest AI technology.

How can I use ioni.ai?

To use ioni.ai, you need to add data to the AI database, create a personalized AI assistant, and analyze and adjust the AI bot's answers. The system will self-learn and improve auto-responses.

What are the core features of ioni.ai?

The core features of ioni.ai include AI Assistant, AI Chatbot, AI Search, AI Widget Builder, Conversations Analytics, and Chatbot to Human transfer.

What are some use cases for ioni.ai?

Some use cases for ioni.ai include replying to general non-specific questions, user-specific questions, RAQs, and streamlining newcomer onboarding in customer support.

Is there pricing information available for ioni.ai?

For pricing information, please reach out to the ioni.ai sales team.

ioni.ai's Core Features

AI Assistant: Get draft replies or instruct the AI for extended answers.

AI Chatbot: Automatically resolve typical customer inquiries with AI.

AI Search: Provides genuine results for any queries.

AI Widget Builder: Create a personalized AI Chatbot Widget with a few clicks.

Conversations Analytics: Improve CSAT score by analyzing AI conversations with customers.

Chatbot to Human: Transfer customers from AI chatbot to a human agent when needed.

ioni.ai's Use Cases

Replying for general non-specific questions: Standard inquiries can be answered quickly and accurately by the AI assistant.

Replying to user-specific questions: The AI tool retrieves relevant information about users, including support history and account details, to solve complex questions.

Replying for RAQs (Repeatedly Asked Questions): With auto-improvement of the AI database, ioni can answer difficult questions by finding context-related queries within the documentation or previous tickets.

Smooth newcomers onboarding: Automation of processes helps new customer support agents be productive from day one without extensive memorization of information.

ioni.ai Traffic

Monthly Visits: 7.2K
Avg.Visit Duration: 00:00:39
Page per Visit: 0.52
Bounce Rate: 17.32%
Feb 2023 - Mar 2024 All Traffic
Geography
Top 5 Regions Indonesia: 18.97%
Turkey: 17.14%
Finland: 13.82%
Russia: 13.59%
Ukiain: 9.36%
Feb 2023 - Mar 2024 Desktop Only
Traffic Sources
Direct: 90.88%
Referrals: 9.12%
Mail: 0.00%
Search: 0.00%
Social: 0.00%
Display Ads: 0.00%

ioni.ai Categories: AI Chatbot