Kapture CX

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Kapture CX Q&A

What is Kapture CX?

Kapture CX is an AI-supported customer support platform revolutionizing customer experiences in various sectors like Retail, BFSI, Travel, and Consumer Durables through hyper-personalized AI-driven support automation for large enterprises.

How to use Kapture CX?

Utilize Kapture CX to enhance customer service operations with AI and ML, delivering tailored solutions for specific industries.

What industries does Kapture CX cater to?

Kapture CX caters to Retail, BFSI, Travel, and Consumer Durables industries.

Kapture CX's Core Features

AI-Powered Self-Service

Omni-Channel Support

Intelligent Agent Assistance

Customer 360° View

Knowledge Management

Kapture CX's Use Cases

Retail: Hyper-personalized CX across online and offline channels.

Consumer Durables: Seamless after-sales support for contact center, service center, and field service operations.

Travel: Empowering travel companies to build resilience and enhance CX.

BFSI: Omni-channel support excellence for BFSI customer satisfaction.

Kapture CX Traffic

Monthly Visits: 165.1K
Avg.Visit Duration: 00:14:37
Page per Visit: 13.59
Bounce Rate: 20.91%
Jan 2024 - Mar 2024 All Traffic
Geography
Top 5 Regions India: 85.63%
Malaysia: 11.43%
Brazil: 1.21%
Canada: 0.77%
Indonesia: 0.59%
Jan 2024 - Mar 2024 Desktop Only
Traffic Sources
Direct: 59.79%
Referrals: 20.92%
Mail: 18.49%
Search: 0.56%
Social: 0.24%
Display Ads: 0.00%

Kapture CX Categories: AI Customer Service Assistant