Octocom

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Octocom Q&A

What is Octocom?

Octocom is a GPT-powered AI chatbot designed specifically for eCommerce small and medium-sized enterprises (SMEs). It offers instant 24/7 product explanations, comparisons, recommendations, upselling, and more to help boost conversion rates.

How to use Octocom?

To use Octocom, simply integrate it with your eCommerce store. The chatbot can be deployed on any channel, such as your website, WhatsApp, Instagram, and more. Octocom chatbots are conversational and provide human-level support in multiple languages. They automate customer support and sales, allowing your team to focus on more complex issues. The bots can handle 90% of support tickets, offer product recommendations, process inquiries, track orders, handle returns and refunds, and even assist with complaints.

Which eCommerce platforms does Octocom support?

Octocom integrates with a handful of ecommerce tools to provide the best experience for both you and your customers. Please check their website for more details.

How long does it take to get started with Octocom?

Getting started with Octocom is quick and easy. Their team will train the AI to understand your business and needs, and you can typically start automating customer support in under 2 weeks.

How is Octocom different from other chatbots?

Unlike legacy chatbots with options and predefined answers, Octocom chatbots are conversational and answer any question. They are also fully customizable to match your brand and can be deployed on various channels.

How secure is my data with Octocom?

Octocom takes data security seriously. They prioritize the protection of customer information and ensure compliance with privacy policies and data protection regulations. For more information, refer to their privacy policy on their website.

Octocom's Core Features

24/7 instant support

Conversational chatbots

Multilingual capabilities

Omnichannel integration

Fully customizable to match your brand

Octocom's Use Cases

Customer Support: Octocom chatbots can automatically handle 90% of support tickets, decreasing costs and improving efficiency. They provide instant human-level support 24/7 and can handle order tracking, returns and refunds, and complaints handling.

Shopping Consultant: Octocom makes it simpler for customers to purchase the right product. It offers personalized product recommendations, inquiries assistance, and comparisons, improving conversion rates.

Intelligent Upselling: Octocom helps increase average order value by engaging customers with personalized messages triggered by specific actions, such as adding items to the cart, visiting product pages, abandoning carts, or completing orders.

Octocom Traffic

Monthly Visits: < 5K
Avg.Visit Duration: 00:00:27
Page per Visit: 0.64
Bounce Rate: 18.57%
Feb 2023 - Mar 2024 All Traffic
Geography
Top 5 Regions Mexico: 26.34%
Lithuania: 20.87%
Canada: 15.78%
France: 12.64%
Germany: 11.42%
Feb 2023 - Mar 2024 Desktop Only
Traffic Sources
Direct: 66.59%
Search: 20.89%
Referrals: 12.52%
Mail: 0.00%
Social: 0.00%
Display Ads: 0.00%

Octocom Categories: AI Chatbot