Salesken Q&A
What is Salesken?
Salesken is an AI Sales Assistant that provides play-by-play visibility of sales reps' performance on calls to improve customer engagement and close more deals.
How to use Salesken?
1. Onboard: Connect your CRM, dialer, and video conferencing tools with Salesken. \n2. Detect: Analyze every sales conversation and identify gaps. \n3. Fix: Provide real-time assistance to improve outcomes.
Is my data secure?
Salesken takes data security very seriously and is GDPR-CCPA compliant and ISO 9001/2000 certified. Regular audits are conducted to ensure data security.
Will my customers know that the call is getting recorded?
It is advisable to notify customers that the call is being recorded. For inbound calls, a pre-recorded message can be used, and for outbound calls, confirmation from the customer should be obtained.
Why do we need another conversation intelligence tool if we already use a chatbot?
While a chatbot provides ready-made answers, Salesken assists agents in real-time to close more deals by providing personalized coaching and insights during call conversations.
Can anyone listen in on the calls my agents have with customers?
No, only authorized users within your organization can listen to conversations with your customers.
Can I share the conversations with people outside my organization?
No, Salesken allows sharing of call recordings only among authorized users within your organization. Call recordings cannot be shared outside the Salesken platform.
Salesken's Core Features
Salesken's Use Cases
Salesken Traffic
Monthly Visits: 75.9K
Avg.Visit Duration: 00:00:35
Page per Visit: 0.39
Bounce Rate: 76.51%
Dec 2023 - Mar 2024 All Traffic
Geography
Top 5 Regions United States: 10.30%
India: 8.09%
Vietnam: 4.13%
Andorra: 3.23%
Turkey: 2.22%
Dec 2023 - Mar 2024 Desktop Only
Traffic Sources
Search: 75.50%
Direct: 20.76%
Referrals: 2.27%
Mail: 1.48%
Social: 0.00%
Display Ads: 0.00%
Salesken Categories: Sales Assistant