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What is Spiral: Better Customer Issue Detection Powered by AI?

Discover how Spiral revolutionizes support data, detects issues across channels, monitors blind spots, and analyzes root causes.

How to use Spiral: Better Customer Issue Detection Powered by AI?

Turn your customer feedback into specific issues using AI.

How does Spiral detect customer issues?

Spiral scans millions of customer feedback and support interactions to discover emerging problems.

Spiral: Better Customer Issue Detection Powered by AI's Core Features

Unified omnichannel view of all customer issues

AI-driven insights for issue segmentation

Adapts to unique aspects of your products

Instant alerts on issues affecting customer health metrics

Seamless integration with most CRMs and feedback sources

Automatic customer issue discovery

Powerful analytics and creative solutions

Spiral: Better Customer Issue Detection Powered by AI's Use Cases

Customer Service Leaders: The invaluable voice of the customer

Product Managers: Prioritization is the name of the game

Marketing Leaders: Catch emerging trends

Content Creators: Stay ahead of the customer conversation

Executive Leaders: Drive departmental decision making

Spiral Traffic

Monthly Visits: 12.0K
Avg.Visit Duration: 00:00:13
Page per Visit: 0.11
Bounce Rate: 29.80%
Dec 2023 - Mar 2024 All Traffic
Geography
Top 5 Regions United States: 12.35%
Indonesia: 9.11%
Turkey: 8.65%
Vietnam: 7.89%
Colombia: 7.11%
Dec 2023 - Mar 2024 Desktop Only
Traffic Sources
Referrals: 50.33%
Direct: 45.23%
Search: 4.44%
Mail: 0.00%
Social: 0.00%
Display Ads: 0.00%

Spiral Categories: AI Customer Service Assistant