Stylo Q&A
What is Stylo?
Stylo is an AI assistant for support that helps improve the customer experience by providing recommendations on where to effectively spend time. It offers features such as automatically translating tickets, predicting customer satisfaction, identifying and escalating angry tickets, and writing unique responses to every ticket. Stylo can be integrated with Zendesk to provide AI assistance in every language.
How to use Stylo?
To use Stylo, integrate it with your Zendesk ticketing system. Once integrated, Stylo Assist will be available in every Zendesk ticket, providing AI assistance to your agents. It can analyze customer comments and problems, generate unique responses, translate tickets to and from any language, predict customer satisfaction, and identify and escalate angry tickets. Simply paste a real customer comment or problem from a ticket to see how Stylo generates a suggested response.
How does Stylo Assist work?
Stylo Assist works by analyzing customer comments and problems in Zendesk tickets. It uses AI to generate unique responses to each ticket, translate tickets to and from any language, predict customer satisfaction, and identify and escalate angry tickets in real-time.
Can Stylo Assist be integrated with Zendesk?
Yes, Stylo Assist can be integrated with Zendesk to provide AI assistance to support agents. It is available in every Zendesk ticket, allowing agents to efficiently handle customer queries in multiple languages.
What is the pricing for Stylo Assist?
Stylo Assist is priced at $10 per agent per month.
What are the core features of Stylo?
The core features of Stylo include generating unique responses to every ticket, automatically translating tickets to and from any language, predicting customer satisfaction, and identifying and escalating angry tickets in real-time.
What are the use cases for Stylo?
Stylo can be used to improve customer satisfaction and response time, efficiently manage support teams by pinpointing knowledge gaps and process improvements, proactively address customer issues before negative reviews or feedback, and enhance customer support with accurate sentiment analysis.
Stylo's Core Features
Stylo's Use Cases
Stylo Traffic
Monthly Visits: 23.7K
Avg.Visit Duration: 00:03:00
Page per Visit: 0.70
Bounce Rate: 71.05%
Feb 2023 - Mar 2024 All Traffic
Geography
Top 5 Regions United States: 9.80%
Vietnam: 5.52%
Turkey: 5.34%
Guatemala: 4.82%
Georgia: 4.43%
Feb 2023 - Mar 2024 Desktop Only
Traffic Sources
Direct: 43.91%
Search: 35.12%
Referrals: 7.59%
Social: 7.05%
Mail: 6.32%
Display Ads: 0.00%
Stylo Categories: AI Reply Assistant